At Smartimate, we value your privacy and the security of your intellectual property. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website and engineering services.
1. Information We Collect
We collect information to provide better engineering services and software solutions to our clients.
A. Personal Information
When you request a quote or contact us, we may collect:
- Name and Job Title
- Company Name
- Email Address and Phone Number
- Billing and Shipping Addresses
B. Technical & Project Data
Given the nature of our business (Hardware & Software Engineering), we often collect:
- Project specifications and requirements files.
- CAD files, Gerber files, and BOMs (Bill of Materials).
- Source code repositories and API credentials provided for integration.
- Device logs and telemetry data during testing phases.
2. Intellectual Property (IP) Protection
We understand that your engineering data is your competitive advantage. Smartimate is committed to strict IP protection protocols:
- Non-Disclosure: We are happy to sign a Mutual NDA (Non-Disclosure Agreement) before receiving any sensitive technical files.
- Data Isolation: Project files are stored in secure, access-controlled environments.
- Ownership: You retain full ownership of all custom hardware designs, firmware, and software code we develop for you, upon full payment, unless otherwise agreed in writing.
3. How We Use Your Information
- To process quotes and orders for PCB manufacturing and assembly.
- To communicate project milestones and engineering queries.
- To improve our internal prototyping processes and software frameworks.
- To comply with legal obligations and tax regulations.
4. Sharing of Information
We do not sell your personal data. However, to deliver complete hardware products, we may share necessary technical data with trusted partners:
- Manufacturing Partners: PCB fabrication houses and assembly plants (strictly for production purposes).
- Logistics Providers: Shipping companies to deliver prototypes and final products.
- Cloud Services: Hosting providers (e.g., AWS, Azure) if we are deploying software infrastructure on your behalf.
5. Data Security
We implement industry-standard security measures, including encryption, firewalls, and secure access protocols, to protect your personal and technical data from unauthorized access, alteration, or destruction.
6. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Address: Plot 217, Purusottampur, Jajpur Town, Odisha 755001, India